Privacy policy

Privacy Policy

At Pixelated Physics, your privacy matters. We are committed to protecting your personal data and being transparent about how it is collected, used, and stored. This Privacy Policy outlines what information we collect, why we collect it, and how you can access, manage, or delete your information.

What Information We Collect

When you place an order or contact us through our website, we collect only the personal information necessary to fulfill your purchase or respond to your inquiries. This may include:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment information (processed securely via Shopify and never stored by us)

How We Use Your Information

We use your information for the following purposes:

  • To fulfill and ship your order
  • To contact you regarding your order or support request
  • To improve our store experience through analytics
  • To prevent fraud and ensure secure transactions

Platform & Payment Processing

Pixelated Physics is hosted on Shopify Inc., which provides the e-commerce platform and secure checkout process. All payment data is encrypted and processed through PCI-compliant gateways. We do not have access to your full credit card information at any point.

Cookies & Analytics

We use cookies and third-party tools such as Google Analytics and Meta Pixel to understand visitor behavior, track performance, and improve our website experience. These tools may collect information such as your IP address, browser type, device type, and on-site behavior.

We do not use this data to personally identify you, and we never sell your browsing data to third parties.

Third-Party Services

We do not sell, rent, or trade your personal information. However, certain third-party providers (e.g., payment processors, shipping platforms, email marketing tools) may require access to your information to perform their services. These providers are governed by their own privacy policies and are only given the information necessary to complete the transaction.

Your Rights

You have the right to:

  • Access or update your personal information
  • Request the deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@pixelatedphysics.com.

Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill orders, and comply with legal or tax obligations. When no longer needed, we securely delete or anonymize your data.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we have accidentally collected information from a child, please contact us immediately.

Policy Changes

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised date. Continued use of the site constitutes your acceptance of any changes.

Contact Us

If you have questions about your privacy or this policy, contact us anytime at info@pixelatedphysics.com.